CQC Workshop

Service Overview

CQC Governance Workshops are expert-led insight sessions designed for providers, leaders, Registered Managers, and Nominated Individuals who want a deeper, more practical understanding of the Care Quality Commission (CQC), its regulatory expectations, and the operational realities of the Single Assessment Framework (SAF).

Scope of Service

These sessions are not formal “training programmes.” Instead, they are high-value, strategic workshops where we teach you everything you need to know about CQC compliance, governance, leadership
accountability, evidence requirements, and inspection-readiness — based on real regulatory practice and operational delivery.
Who These Workshops Are For
Our workshops are designed for:

  • New and aspiring Registered Managers
  • Nominated Individuals
  • Directors and Senior Leaders
  • Providers preparing for inspection
  • Services needing stronger governance and compliance oversight
  • Teams who want CQC explained in simple, operational terms
  • Organisations transitioning to the Single Assessment Framework

What We Cover (Content Examples)
Each session is customised to your service type and operational needs.

1. The CQC Single Assessment Framework (SAF)

  • What the SAF actually means in practice
  • How inspectors gather evidence
  • Quality Statements explained with real examples
  • The evidence categories and “triangulation” method

2. Governance & Leadership Responsibilities

  • Accountabilities of the RM, NI, and Provider
  • How Well-Led is assessed and scored
  • Regulatory behaviours and inspection expectations

3. Quality Assurance & Evidence Gathering

  • What evidence inspectors expect
  • How to build an inspection-ready evidence portfolio
  • How to align governance with SAF

4. High-Risk Compliance Areas

  • Safeguarding
  • Incidents
  • Medicines
  • Complaints
  • Workforce competencies
  • Risk management

5. Inspection-Readiness (Announced & Unannounced)

  • What happens on the day
  • What inspectors ask
  • Common pitfalls and mistakes
  • How leaders should respond

6. Action Planning & Improvement Cycles

  • Audits
  • KPIs
  • CQI systems
  • Leadership oversight

Delivery Process

1. Free Consultation (Zoom)
We identify your service type, challenges, and learning objectives.
2. Tailored Workshop Plan
Agenda created around your governance needs (e.g., Well-Led, inspection readiness, SAF evidence).
3. Delivery of the Workshop
Interactive, practical, discussion-based session.
4. Post-Workshop Summary
You receive:

  • Workshop notes
  • Improvement recommendations
  • Governance priorities
  • Templates (if required)

5. Optional Follow-Up Support
We can support you with:

  • Evidence building
  • Governance improvements
  • SAF action plans
  • Inspection readiness

Pricing

We follow a tiered pricing model based on the type and complexity of the service you wish to register. Our published baseline fees are:

One to One - Online

£750 + VAT

Via Zoom

One to many - In Person

£1,750 +VAT

Within M25 – London Orbital

One to many - Online

£1,250 + VAT

Via Zoom

One to One - In Person

£1,500 + VAT

Outside M25 – London Orbital

One to One - In Person

£1,000 +VAT

Within M25 – London Orbital

One to many - In Person

£2,000 + VAT

For all health services – per policy

Note: Final price may vary if your service requires bespoke policy work, unusual premises, complex governance, or additional support. Before commencing, we will provide a full scoped quotation — no fee adjustments without your explicit agreement.

Client Requirements

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Our Clients

We work with a wide range of new and established care and education providers across the UK, supporting them at every stage of their regulatory journey. Our clients include organisations preparing for registration, services undergoing inspection, and providers strengthening governance and quality systems to meet ongoing regulatory requirements. We take pride in building trusted, long-term partnerships focused on compliance, quality, and sustainable service delivery.