CQC Quality Statements
Service Overview
Evidence-Led Compliance That Stands Up to Inspection
Care Quality Commission now assesses providers through Quality Statements, not tick-box inspections.
This means your policies, systems, leadership, and evidence trail must demonstrate outcomes — not intent.
At 360Compliance, we don’t explain Quality Statements.
We operationalise them.
We translate every Quality Statement into inspection-ready evidence, mapped to your service, your risks, and your operating model.
Scope of Service
How CQC Uses Quality Statements (Tell It Like It Is)
- Inspectors no longer ask “do you have a policy?”
- They ask “prove it works in practice”
- Evidence must show:
- Consistency
- Oversight
- Learning
- Leadership grip
If your documents don’t align to Quality Statements, you are already exposed.
The Five CQC Key Questions — With Real Examples That Inspectors Look For
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Key Question
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What CQC is Really Testing
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What Inspectors Probe in Inspection
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Where Providers commonly Fall
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Conversion Hook
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SAFE |
• Risk anticipation |
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If an inspector asks ‘what changed after your last safeguarding concern?’ — can you answer in under 30 seconds? |
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Effective |
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If CQC samples three care plans today — will they see measurable improvement over time? |
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Caring |
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Kindness isn’t claimed — it’s evidenced. Can you prove dignity is embedded, not assumed? |
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Responsive |
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If CQC asks how you adjusted your service for one individual — can you show the paper trail? |
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Well-led |
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If CQC interviews your Provider, NI, and RM separately — will the answers align? |
Delivery Process
Clients provide details of their business model, based on which we develop tailored Quality Statements aligned with their services and regulatory requirements.
Pricing
We follow a tiered pricing model based on the type and complexity of the service you wish to register. Our published baseline fees are:
Note: Final price may vary if your service requires bespoke policy work, unusual premises, complex governance, or additional support. Before commencing, we will provide a full scoped quotation — no fee adjustments without your explicit agreement.
Client Requirements
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Our Clients
We work with a wide range of new and established care and education providers across the UK, supporting them at every stage of their regulatory journey. Our clients include organisations preparing for registration, services undergoing inspection, and providers strengthening governance and quality systems to meet ongoing regulatory requirements. We take pride in building trusted, long-term partnerships focused on compliance, quality, and sustainable service delivery.
